FAQs
Ordering:
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How do I place an order?
Select your favorite dish , and reach us via WhatsApp/phone/Facebook to place an order. Pay via Swish or in cash when picking up your order from our address upon confirmation.
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How much time period do you need?
In order to ensure smooth and quality delivery, we request you to order at least 72 hours before your pick-up time.​
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Do I need to pay in advance?
Only for orders above 700 SEK, the order can only be confirmed after 50% advance payment. ​
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How do I pay?
Swish is appreciated but cash will also work. Card payments are not accepted for now. ​​​
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​Food quality and quantity:
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Is the meat used halal?
Yes, we ensure the usage of fresh and halal meat from certified sources. ​
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How are the portions calculated?
All the warm portions are mostly calculated for x4 servings. Wherever mentioned, 1 kg of fresh meat is cleaned, weighed, and used to make the dish mentioned. So 1 kg refers to the amount of meat used in that particular dish
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What's the shelf life of frozen items?
3-to 4 weeks is the recommended time in the freezer. ​
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Can the flavors be adjusted to taste?
Yes, the spices can be adjusted to your taste. Communicate to us clearly while placing orders​​
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Deliveries:
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Do you offer home delivery?
Unfortunately, not. You are welcome to arrange a pick up from our address. ​
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Cancellation, Returns, and Feedback:
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Can I cancel the ordered food? and what about the refund?
Yes, you can cancel the order. We request to cancel as soon as you decide.
Note that for orders above 700 SEK, the advance payment won't be returned if the order is canceled within the last 48 hours of the agreed pickup time.
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Contact
For ordering and inquiries:
Mrs. Yasmin Tariq: +46 70 770 82 01
( Available @ whatsapp )
Payment : Cash or Swish
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Pick up location:
Funäsgatan 34, 16 273, Vällingby, Stockholm
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For offers and updates:
Visit Facebook @ Mena's Kitchen
https://www.facebook.com/menakitchen73/
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